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Service operations compete and position themselves in the marketplace based on the three dimensions - ________, ________, and ________.
Post-Traumatic Stress Disorder
A mental health condition triggered by experiencing or witnessing a traumatic event, characterized by flashbacks, anxiety, and other symptoms.
Traumatic Experiences
Events or situations that cause severe psychological distress, often leading to lasting emotional and psychological effects.
Depersonalization
A psychological phenomenon where an individual feels detached from their own thoughts, feelings, or sense of identity, often as a response to stress or trauma.
Job Burnout
A state of physical, emotional, or mental exhaustion combined with doubts about one's competence and the value of work.
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