Examlex
________ is the SCOR model process that addresses the movement of defective product from the customer.
Hindsight Bias
The tendency to believe, after an event has occurred, that one would have predicted or expected the outcome, often referred to as the "I-knew-it-all-along" effect.
Scapegoat Theory
A social psychology concept suggesting that individuals or groups often blame someone else for their own problems, leading to feelings of prejudice against that person or group.
Just-World Phenomenon
The cognitive bias to believe that the world is fair and people get what they deserve.
Availability Heuristic
A mental shortcut that relies on immediate examples that come to a person’s mind when evaluating a specific topic or decision.
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