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A Person or Company Taking the Stance That Quality Must

question 13

Short Answer

A person or company taking the stance that quality must be judged, in part, by how well the characteristics of a particular product or service align with the needs of a specific user is taking the ________ perspective.


Definitions:

Behavior Consequences

Refers to the outcomes or results that follow an individual's behavior, which can influence future behaviors through reinforcement or punishment.

Counterconditioning

Behavior therapy procedures that use classical conditioning to evoke new responses to stimuli that are triggering unwanted behaviors; include exposure therapies and aversive conditioning.

Operant Conditioning

A learning process in which the strength of a behavior is modified by reinforcement or punishment.

Counterconditioning

A behavior therapy technique involving replacing an unwanted response to a stimulus with a desired response.

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