The Left Side of the Quality Function Deployment House of Quality

question 17

Multiple Choice

The left side of the quality function deployment house of quality contains:

• A)product characteristics.
• B)relationships between product characteristics.
• C)customer requirements.
• D)product specifications.

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Definitions:

Erik Erikson

was a developmental psychologist and psychoanalyst known for his theory on the psychological development of human beings, emphasizing eight stages of human development.

Crises

Situations of intense difficulty, trouble, or danger that require immediate decisions or actions.

Piaget

Refers to Jean Piaget, a Swiss psychologist known for his pioneering work in child development and his theory of cognitive development.

Formal Operational

The stage of cognitive development, according to Jean Piaget, in which individuals become capable of abstract thinking and hypothetical reasoning.