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________ Is Used to Summarize Data by Values of a Field

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________ is used to summarize data by values of a field.


Definitions:

Service Quality

The degree to which a service meets customers' expectations, often a crucial factor in customer satisfaction and loyalty.

Service Perceptions

The customer's view and evaluation of the quality and effectiveness of a service provided.

Instrumental Support

Providing the equipment or systems needed to perform a task in a job setting.

Service Infrastructure

The foundational physical and organizational structures needed for the operation of a society or enterprise's services system.

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