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Murray University invested over $450,000 in a customized learning management system so that professors could put courses online and use the Internet to deliver course content and communications to students.After the first year of use,only 20% of the faculty were using the system.Administrators were frustrated to learn that most faculty found the system difficult to use and that students also had difficulty understanding how to find information on the system.This case is an example of which of the following information deficiencies?
Class
A group of objects or concepts with shared characteristics, often used in categorization.
Analogy
A comparison between two objects or concepts for the purpose of explanation or clarification, often suggesting that if they are alike in some respects, they are probably alike in others too.
Conclusion
The final part of something, typically a judgment or decision that has been reached by reasoning.
Similarity
The state or fact of being similar; resemblance or likeness.
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