The Terms "Data","information","knowledge",and "Wisdom" Have Specific Meanings

question 14

Multiple Choice

The terms "data","information","knowledge",and "wisdom" have specific meanings.With regards to a customer satisfaction application used in the automobile industry,which of the following is an example of data?

• A)The ability to create a program that provides rewards for dealerships with high levels of customer satisfaction and corrective action plans for dealerships that have low levels of satisfaction.
• B)The Web-based application that collects and stores records of customer satisfaction surveys and allows dealerships to view their data.
• C)Reports that summarize ratings for a specific dealership including a calculation of the average rating across all survey questions and a calculation of summary statistics for groups of questions that correspond to important dimensions such as dealership staff,satisfaction with product,quality of service and so on.
• D)Records containing numerical ratings from customer surveys completed online after each visit to a dealership.

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Definitions:

Event-driven Funds

Investment funds that seek to exploit pricing inefficiencies that may occur before or after a particular corporate event.

Market-neutral Hedge Funds

Market-neutral hedge funds aim to achieve returns with minimal exposure to overall market risk by employing strategies that attempt to offset potential losses in the markets.

Volatile Returns

Refers to the significant ups and downs in the value of an investment over a short period.

Arbitrage Opportunity

A situation where a trader can make a profit from the price difference of an asset in different markets or forms without taking significant risk.