In 2015 at KLM,each Social Agent Was Responsible for Generating

question 19

Multiple Choice

In 2015 at KLM,each social agent was responsible for generating approximately __________ in revenue.

• A)$170,000
• B)$100,000
• C)$50,000
• D)$350,000

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Definitions:

Flame

In online communications, a message intended to insult or provoke; or, to emit a stream of hot gas from combustion.

Kinesics

The study of how body movements and gestures serve as a form of non-verbal communication.

Written Communication

The process of conveying messages or information through written symbols, including letters, emails, and reports.

Communication Technologies

Refers to tools and platforms used for facilitating communication, including the internet, mobile devices, social media, and email.