Users Will Not Tolerate Poorly Designed CRM Systems

question 117

True/False

Users will not tolerate poorly designed CRM systems.Frustrating users is a fast track to failure or suboptimal results.

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Definitions:

Sharing Economy

An economic model defined by the sharing of assets or services among individuals, usually facilitated by a community-based online platform.

Venture Capital

A form of private equity and financing that investors provide to startup companies and small businesses that are believed to have long-term growth potential.

Digital Divide

The gap between individuals, households, or areas with differing levels of access to information and communication technology.

Computer Literacy

The basic ability to use a computer and perform tasks such as creating documents, using the internet, and sending emails.