Retaining Customers That Generate Revenues in Excess of the Costs

question 94

Multiple Choice

Retaining customers that generate revenues in excess of the costs of customer service,returns,promotional items,and the like are critical;and are the underlying reason for __________.

• A)EDI
• B)ERP
• C)CRM
• D)SCM

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Definitions:

Measurable Objectives

Clearly defined goals that can be quantified and tracked, allowing organizations or individuals to assess progress towards achieving these targets.

Marketing Strategies

Plans developed by businesses or organizations to reach and persuade their target market to purchase their products or services over competitors.

Bow Wow

A stage name for Shad Gregory Moss, an American rapper, actor, and television presenter who began his career as a child artist.

Organic Dog Food

Dog food made from certified organic ingredients, free from synthetic pesticides, hormones, and antibiotics, aiming to provide healthier meal options for pets.