Putting IT Department in Charge of the CRM Project Instead

question 11

True/False

Putting IT department in charge of the CRM project instead of the business users is a CRM best practice.

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Definitions:

Situational Levels

Pertains to the specific contexts or environments and their impact on an individual's behavior or emotional state.

Cognitive Levels

Different stages or tiers of cognitive development or processing abilities, often associated with learning and understanding capabilities.

Comparatively Brief

Describing something that has a relatively short duration or length in comparison to others of its kind.

Stage of Change

A component of the Transtheoretical Model that describes the process individuals go through in changing their behavior, ranging from precontemplation to maintenance.