Putting IT Department in Charge of the CRM Project Instead

question 11

True/False

Putting IT department in charge of the CRM project instead of the business users is a CRM best practice.

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Definitions:

Unit Selling Price

The price at which a single unit of a product or service is sold to customers.

Operating Expenses

Expenses incurred from a company's operational activities, not including the cost of goods sold, typically including selling, general, and administrative expenses.

Gross Profit

The difference between revenue and the cost of goods sold, showing the basic profitability of a company’s core operations.