Benefits of CRM Include Increases in Number of Deals Closed,cost

question 3

True/False

Benefits of CRM include increases in number of deals closed,cost avoidance,reductions in inventory costs,and increased customer satisfaction,loyalty,and retention.

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Definitions:

Pointing Device

An input device used to control the movement of the cursor on a computer screen, such as a mouse or touchpad.

Touchpad

A touch-sensitive surface used on laptops and some keyboards to control the cursor position and execute gestures.

Mouse

A handheld input device used to control a cursor in a graphical user interface for interacting with text, icons, files, and folders on a computer.

Desktop Computer

A personal computer designed for regular use at a single location on a desk or table due to its size and power requirements.