Covert Resistance to a New IS from Employees May Take

question 20

Multiple Choice

Covert resistance to a new IS from employees may take the form of __________.

• A)Sabotaging the new system by entering data incorrectly
• B)Continuing to do their jobs using their old methods
• C)Complaining about the new system for extended time
• D)Resisting change and training

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Definitions:

Direct Labor

The cost associated with employees who are directly involved in the production of goods or services.

Direct Labor Efficiency Variance

A measure used in cost accounting to evaluate the difference between the actual hours worked and the standard hours expected for the production achieved.

Direct Materials Price Variance

The difference between the actual cost of direct materials and the expected (or standard) cost of those materials.

DL Wage Variance

The difference between the budgeted wage and the actual wage paid to direct labor employees.