Which of the Following Is the First Step in the Five-Step

question 18

Multiple Choice

Which of the following is the first step in the five-step chain reaction, as articulated by Deming, with regard to the philosophy underlying TQM ?

• A) Improvement in productivity
• B) Increase in a company's profitability
• C) Higher market share due to superior quality of products
• D) Reduction of costs due to improved quality
• E) Creation of more jobs

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Definitions:

Afferent Vessel

A vessel that carries blood or lymph fluid towards a particular tissue or organ in the body.

Lymphoid Organ

Lymphoid organs, including the lymph nodes, spleen, and thymus, are part of the immune system and play a role in producing, storing, and carrying white blood cells.

Lymphatic Vessel

A network of thin tubes that transport lymph, a fluid containing white blood cells, throughout the body.

Lymph-collecting Vessel

Part of the lymphatic system, these vessels carry lymph, a clear fluid containing white blood cells and waste products, back towards the heart.