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Cool Looks, Inc

question 18

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Cool Looks, Inc. is a local fashion design company that actively solicits comments from its customers about the quality of its clothing and the kind of merchandise they want it to supply. Which of the following mechanisms for focusing on the customer is Cool Looks utilizing?

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Definitions:

Intergroup Conflict

A conflict that occurs between different groups or teams, often resulting from competition for resources, prejudice, or stereotypes.

Stereotypes

Oversimplified generalizations about a group of people that often ignore individual differences within the group.

Stereotypes

Oversimplified generalized beliefs or assumptions about characteristics of particular groups or individuals based on their membership in that group.

Exemplars

Specific instances of a member of a category.

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