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A product's appeal to customers' desires cannot be considered a source of differentiation.
Capillary Action
Capillary action is the ability of a liquid to flow through narrow spaces without the assistance of, or even in opposition to, external forces like gravity, observed in phenomena such as water moving up a plant stem.
Adhesion
Adhesion refers to the process by which cells or substances stick to each other or to surfaces, playing a crucial role in many biological functions and processes.
Cohesion
The phenomenon where similar molecules are drawn to each other, resulting in them sticking together due to their mutual attraction.
Surface Tension
The cohesive force at the surface of a liquid that allows it to resist an external force, due to the uneven attraction between molecules at the surface and those in the bulk of the liquid.
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