External Evaluators, as Compared to In-House Evaluators, Are Likely To:​

question 25

Multiple Choice

External evaluators, as compared to In-house evaluators, are likely to:​

• A) ​have less access to program information and personnel.
• B) have more knowledge about program processes.​
• C) have less independence from agency administrators.​
• D) experience no pressure whatsoever from stakeholders regarding desired results.​

Distinguish between hearing and listening in the context of communication.

Understand the impact of nonverbal cues in communication.

Recognize methods for ensuring message clarity and effectiveness in communication.

Understand the various dimensions of product quality and their implications.