_____ Provide(s) Necessary Data About Customer Needs So That Operations

question 46

Multiple Choice

_____ provide(s) necessary data about customer needs so that operations management can supply the required services.

• A)Operations management
• B)Production management
• C)Information systems
• D)Service systems

---

Definitions:

Theory Y

The assumption that people are willing to work, like responsibility, and are self-directed and creative.

Managers

Individuals in an organization responsible for directing and overseeing the work of a group of people toward the achievement of goals.

Hawthorne Studies

A series of studies conducted in the early 20th century focusing on worker productivity, leading to insights on the importance of social relations and worker attention.

Compensation

Payment or benefits provided to employees in exchange for their labor or services.