TQM Is the Application of the Systems Concept of Quality

question 51

True/False

TQM is the application of the systems concept of quality that cuts across functional areas.

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Definitions:

Voluntary Behavior

Actions that are under conscious control, as opposed to automatic or reflexive behaviors.

Thorndike's Law

A principle of learning that emphasizes the effect of rewards and punishments on behavior, suggesting that actions followed by positive outcomes are reinforced and more likely to be repeated.

Pleasurable Consequence

A positive outcome or reward that follows a behavior, making it likely that the behavior will be repeated in the future.

Involuntary

Actions or reactions that occur without conscious control or choice.