Examlex
When it comes to gaining competitive advantage,better quality has tremendous leverage with new and old customers alike.
Consumer Decision Process
The steps that consumers go through before, during, and after making a purchase, including problem recognition, information search, evaluation of alternatives, purchase, and post-purchase evaluation.
Internal and External
Refers to factors or influences within an organization (internal) and outside influences affecting an organization (external).
Unsatisfied Need
A consumer demand or desire that has not been fulfilled by existing products or services in the market.
Functional Needs
The specific requirements that consumers are looking to fulfill with a product or service.
Q2: Word spreads slowly about product failures.
Q12: _ is describing future events and their
Q14: A _ of numbers on any control
Q30: Usually,stronger forecasts can be obtained if both
Q45: _ is software that communicates product specifications
Q52: The durability dimension deals with how often,how
Q58: As automated inspection has become more technologically
Q77: The historical forecast is not based on
Q87: Process steps often require the use of
Q88: _ is defined as the application of