_____ Is the Generic Name for All Kinds of Computer-Controlled

question 34

Multiple Choice

_____ is the generic name for all kinds of computer-controlled robotic and machine systems that can change over to offer a menu of products.

• A)FMS
• B)FOS
• C)FSS
• D)FPS

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Definitions:

W. Edwards Deming

An American engineer, statistician, professor, author, lecturer, and management consultant, known for his work in the field of quality management.

Wagner Act

U.S. legislation passed in 1935 that established the rights of employees to unionize, engage in collective bargaining, and take collective action, including striking.

Collective Bargaining

The process of negotiation between employers and a group of employees aimed at agreements to regulate working salaries, working conditions, benefits, and other aspects of workers' compensation and rights.

Human Relations Techniques

Approaches and methods used to improve interpersonal relationships, worker satisfaction, and productivity in the workplace.