In Rating the Service Provided by a Restaurant Server,the Following

question 177

Multiple Choice

In rating the service provided by a restaurant server,the following responses are possible: excellent,above average,average,below average,and poor.The responses are coded from 1 to 5 with 5 being excellent.The level of measurement this scale represents is:

• A)nominal.
• B)ordinal.
• C)interval.
• D)ratio.

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Definitions:

One-Way Communication

A form of communication where information flows from the sender to the receiver without expecting or receiving any feedback or response.

Leader-Member Exchange

A theory that focuses on the relationship between leaders and their subordinates, proposing that the quality of these relationships affects outcomes like performance and satisfaction.

Mutual Trust

A psychological state comprising the intention to accept vulnerability based on positive expectations of the intentions or behavior of another.

Respect

A feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements.