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THE NEXT QUESTIONS ARE BASED ON THE FOLLOWING INFORMATION:
A sample of 150 students at a State University was taken after the final business statistics exam to ask them whether they went partying the weekend before the final or spent the weekend studying,and whether they did well or poorly on the final.The following table contains the result.
-Of those in the sample who went partying the weekend before the final exam,what percentage of them did well in the exam?
Emotional Dissonance
A condition of having to express emotions that are not genuinely felt, often experienced by individuals in customer service or client-facing roles.
Emotional Display Rules
Social norms or cultural guidelines that dictate how and when emotions should be expressed.
Emotional Display Rules
Are societal or cultural norms that dictate how, when, and where it is appropriate to express emotions, influencing individual emotional responses in social situations.
Norms
Shared standards, expectations, or rules that guide and constrain behavior within a group, organization, or society.
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