Suppose You Know That the Number of Complaints Coming into a Phone

question 97

Essay

Suppose you know that the number of complaints coming into a phone center averages 3 every ten minutes.Assume that the number of calls follows the Poisson distribution.What is the probability that there are exactly three calls during the next ten minutes?

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Definitions:

Correlational Study

A research method used to determine the relationship between two variables, without implying causation.

Cause-and-Effect

Cause-and-effect refers to the relationship between events or things, where one is the result of the other or others, typically serving as the reason something happens.

Experimental Method

A research technique in which an investigator manipulates one or more factors (independent variables) to observe the effect on some behavior or mental process (the dependent variable).

Correlational Studies

Research methods that examine the relationship between two or more variables to determine if a change in one variable is associated with a change in another.