When Companies Constantly Take the Pulse of Changing Customer Needs

question 10

Multiple Choice

When companies constantly take the pulse of changing customer needs and wants,then quickly adapt to meet them,they are able to ________.

• A) create marketing after products are developed and produced
• B) create a buyer's market
• C) convince customers to buy existing products
• D) satisfy customer preferences before they are expressed or even known by customers
• E) convince customers to purchase products that don't really appeal to them

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Definitions:

Deflecting

A communication strategy where an individual avoids direct answers or shifts the focus to another topic.

Relational Maintenance

Activities and actions individuals take to preserve and enhance relationships by ensuring their stability and satisfaction over time.

Perceptual Distractions

Environmental or internal stimuli that divert an individual's attention away from the intended focus of attention.

Selective Listening

A communication method where the listener focuses on certain parts of the conversation while ignoring others.