Which of the Following Is NOT a Good Way to Develop

question 81

Multiple Choice

Which of the following is NOT a good way to develop rapport with clients?

• A) establishing relationships with other businesses that cater to the same clientele
• B) responding to suggestions from customers on how to improve services
• C) providing high quality products without a money-back guarantee
• D) offering discounts to a few, select customers
• E) creating a Facebook page

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Definitions:

Real Need

A genuine necessity or requirement that drives individuals or organizations to seek solutions or fulfillments.

Individualized Segmentation

A marketing strategy that involves dividing the market into segments based on individual customer preferences, behaviors, or needs.

Differentiated Marketing

A marketing strategy where a company targets several market segments with a unique marketing mix for each, catering to the specific needs of those segments.

Concept of Reciprocity

A social norm that involves mutual exchange of favors or privileges, where an act of generosity or kindness is repaid in kind.