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Your Boss Asks You to E-Mail a Spreadsheet That Shows

question 21

Multiple Choice

Your boss asks you to e-mail a spreadsheet that shows the exchange of money between the company and everyone else it deals with over a period of time.When sending the e-mail,you MOST LIKELY will attach the file named ________.


Definitions:

External Failure Cost

Costs incurred when a product fails to meet quality standards after it is delivered to the customer, including returns, repairs, and lost reputation.

Prevention Cost

Costs incurred to prevent defects in products or services, including costs for quality training and process control.

Internal Failure Cost

Costs associated with defects found before the delivery of a product to the customer, including waste, rework, and scrap.

Life Cycle Budget

An estimation of the costs associated with a product or project over its entire lifecycle.

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