Customer Relationship Management Programs Help Companies Manage _____

question 60

Multiple Choice

Customer relationship management programs help companies manage _____

• A) programs to retain loyal customers
• B) finished product inventory
• C) marketing and advertising
• D)a. and c.

Analyze the impact of specific laws and court decisions on landlord-tenant relationships.

Understand the regulatory and legal frameworks governing rent control and eviction procedures.

Grasp the significance of the Fair Housing Act (FHA) in protecting against discrimination in housing.

Interpret how constructive eviction and the implied warranty of habitability protect tenants.

---

Definitions:

Customer Desires

The wants or needs of customers that a business aims to fulfill with its products or services.

Customizes

Modifies or tailors a product, service, or system to meet specific requirements, preferences, or needs of an individual or group.

Productivity

The efficiency of production of goods or services, measured by the output per unit of input, such as labor hours, materials, or energy.

Ethically

In a manner that is morally right or acceptable according to societal or professional standards.