A Home Health Care Agency Has Major Problems but Does

question 14

Multiple Choice

A home health care agency has major problems but does not want consumers to know about these problems while the agency decides what should be done to improve them.Employees are not told to lie,but they are advised not to share information.Which of the following is the most likely outcome of this situation?

• A) As long as employees do not share what they know, the community will be uninformed.
• B) By law, comparative information will be available to the public via the Internet.
• C) Only a few informed persons will know about the problems.
• D) Secrecy will prevail unless the local newspaper does an investigative report.

Explore the role of empathy, interest, and respect in approaching resistive behaviors in clients.

Learn about the ethical and legal aspects of competence in the counseling field.

Understand the impact of counselor's own experiences and biases on the therapeutic process and the importance of self-awareness.

Identify the importance of maintaining competence through continuous education and supervision.

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Definitions:

Posttraumatic Stress Disorder

A psychiatric disorder that may occur in people who have experienced or witnessed a traumatic event, characterized by flashbacks, nightmares, and severe anxiety.

Panic Disorder

An anxiety disorder characterized by recurrent unexpected panic attacks and persistent concern or behavior changes related to the attacks.

Evidence-Based Practice

A decision-making process that integrates the best available research, clinical expertise, and patient values and preferences.

Infection Rates

The frequency at which infections occur in a given population or setting, often used as a measure of healthcare quality.