The Existence of a Performance Gap

question 30

Multiple Choice

The existence of a performance gap

• A) should cause management to question their objectives, strategies, and policies.
• B) is not an indicator of problems if it only happens once.
• C) is only the concern of top management because they set the original strategies.
• D) should cause management to look only within the organization to determine the problem.
• E) should signal the immediate need for a layoff.

---

Definitions:

Medical Care Act

Legislation or regulatory framework designed to govern the provision, quality, and accessibility of healthcare services.

Health Canada

The federal department responsible for helping Canadians maintain and improve their health, ensuring the quality of health services and products.

Intake Phase

The initial stage or period of a process, treatment, or therapy where information is gathered and assessments are made.

Homeless Shelter

A type of temporary housing provided to individuals and families without a permanent residence, offering protection, meals, and support services.