The Continual Process of Measuring Products,services,and Practices Against the Toughest

question 99

Multiple Choice

The continual process of measuring products,services,and practices against the toughest competitors or those companies recognized as industry leaders is

• A) total quality management.
• B) benchmarking.
• C) action planning.
• D) reengineering.
• E) management by objectives.

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Definitions:

Exercise Care

The obligation to act with the prudence, caution, and attentiveness of a reasonable person in order to avoid harm to others.

Duties Under Tort Law

Obligations recognized by law for individuals or entities to avoid causing harm or injury to others, breach of which may result in liability.

Agent

A person authorized to act on behalf of another, known as the principal, in business transactions or legal matters.

Principal

The main party to a transaction or contract who has authorized another party (agent) to act on their behalf.