Which of the Following Is Not One of the Steps

question 63

Multiple Choice

Which of the following is not one of the steps followed in the benchmarking process?

• A) Develop tactical programs for closing performance gaps.
• B) Implement tactical programs, measure the results, and compare the results with those of the best-in-class company.
• C) Implement activity-based costing.
• D) Identify the area or process to be examined.
• E) Calculate the differences among the company's performance measurements and those of the best-in-class company.

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Definitions:

Functional Strategy

A specific, detailed plan aimed at achieving objectives in a particular business area, supporting the overall business strategy.

Divisional Strategy

A strategic approach in which an organization is divided into semi-autonomous units, each focusing on a specific product line or market segment.

Corporate Strategy

The overall direction and scope of an organization over the long term, which achieves advantage in a changing environment through its configuration of resources.

Business Strategy

A plan of action designed to achieve a long-term or overall aim in the realm of commerce and management.