The Continual Process of Measuring Products,services,and Practices Against the Toughest

question 99

Multiple Choice

The continual process of measuring products,services,and practices against the toughest competitors or those companies recognized as industry leaders is

• A) total quality management.
• B) benchmarking.
• C) action planning.
• D) reengineering.
• E) management by objectives.

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Definitions:

Kenichi Ohmae

Kenichi Ohmae is a Japanese organizational theorist, consultant, and the author of several books on business strategy renowned for his work on global strategy and the "borderless world."

Capital Flows

Movements of money for the purpose of investment, trade, or business production across international borders.

Inflationary Recessions

Periods characterized by rising prices (inflation) occurring simultaneously with a decline in economic activity and employment (recession).

Monetary

Pertaining to currency or money, including policies, management, and the overall financial system that regulates money supply and interest rates in an economy.