To Make Reflective Responses More Effective, One Should: (1) Repeat

question 35

Multiple Choice

To make reflective responses more effective, one should: (1) repeat back to the other person exactly what they said to indicate you heard them correctly; (2) respond to the personal rather than the impersonal; and (3) respond to expressed feelings before responding to content.

• A) Only statement 1 is true.
• B) Only statements 1 and 2 are true.
• C) Only statements 1 and 3 are true.
• D) Only statements 2 and 3 are true.
• E) All three statements are true.

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Definitions:

Accounts Payable

Money owed by a business to its suppliers shown as a liability on the company’s balance sheet.

Net Income

The total earnings or profit of a company after subtracting all expenses, including taxes, interest, and operating expenses, from total revenue.

Merchandise Purchases Budget

A financial plan that estimates the cost of goods a business needs to purchase to meet its sales goals and maintain inventory levels.

Expected Cash Collections

The projected amount of cash a company anticipates to receive from customers over a specific period.