You Have Decided to Keep the Work Climate Fun and Use

question 9

Multiple Choice

You have decided to keep the work climate fun and use superlatives in providing feedback. Also, you plan to highlight the important impact that your employees' work will produce and you plan to try to foster activities that encourage friendships. You are doing what?

• A) Providing needed support
• B) Providing information
• C) Arousing personal mastery
• D) Arousing positive emotions

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Definitions:

Repeat Business

The continuous engagement of customers with a business, resulting in them purchasing products or services more than once.

Discounts

Reductions applied to the regular price of goods or services, often used as a sales promotion strategy.

Free Merchandise

Products offered at no cost, typically as part of a promotional effort to attract attention or goodwill.

Indirect Approach

A strategy that addresses objectives or situations in a less straightforward manner, often using suggestions, implications, or other less direct methods.