Which of the Following Is the Best Example of a Best

question 3

Multiple Choice

Which of the following is the best example of a best practice standard based on stakeholder expectations?

• A) Our competitors have achieved an 85% satisfaction rating and we have reached 90%.
• B) We are just 5% short of our goal to have a 95% satisfaction rating.
• C) Our satisfaction rating of 95% is 10% higher than it was last year.
• D) We are 10% short of achieving 100% satisfaction rating.
• E) Our customers expect a lot from us and we are satisfying them 95% of the time.

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Definitions:

Demographic Transition Theory

A theory that describes the transition from high birth and death rates to lower birth and death rates as a country develops from a pre-industrial to an industrialized economic system.

Population Development

The study of changes in population numbers, composition, and distribution, and how these changes affect socio-economic development.

Crude Birth Rate

The number of live births per 1,000 population in a given year.

Live Births

The event of giving birth to a baby who shows signs of life after being born.