A Manager Is Under Pressure to Determine How to Get

question 31

Multiple Choice

A manager is under pressure to determine how to get a group of employees from a certain department to support the change effort. These employees are adamantly opposed to the change effort. To help this opposing group change their minds, the manager assigns the group to discuss the change effort with outside interest groups. Is this assignment likely to help this group of employees develop commitment?

• A) Yes, opportunities to make public statements will foster commitment.
• B) No, talking to outside interest groups will just make them more opposed.
• C) It depends on whether the outside interest groups are supportive or opposed.

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Definitions:

Sociocultural Therapist

A mental health professional who addresses psychological issues through the lens of social, cultural, and environmental factors influencing the individual.

Expressed Emotion

A measure of the family environment that is based on how family members speak about the individual with a mental disorder; high levels of criticism, hostility, and emotional overinvolvement are indicators.

Psychodynamic Therapist

A mental health professional specializing in treatments that explore unconscious dynamics, motivations, and conflicts.

Catatonic Stupor

A state of immobility and unresponsiveness found in individuals with various mental conditions, notably certain forms of schizophrenia.