The ISO 9000 Standards ________

question 28

Multiple Choice

The ISO 9000 standards ________.

• A) outline specifics on how companies should follow TQM principles
• B) were initiated in Asia
• C) focus on continuous quality improvement
• D) require each company to define and document its own quality processes and show evidence of implementing them

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Definitions:

Black Panthers

A Black Power political organization founded in 1966 to challenge police brutality against the African American community and advocate for civil rights.

Crowd Behavior

The way in which individuals in a crowd act and react as part of a larger group, often differing from their individual behavior.

Emergent-Norm Theory

A theoretical framework suggesting that in crowd situations, new norms emerge which guide individual behavior, contradicting traditional norms.

Le Bon's Theory

A psychological theory proposed by Gustave Le Bon that explains how an individual in a crowd can lose self-control and become anonymous, leading to behavior that is emotional, irrational, and contagious.