Which of the Following Actions Is NOT a Part of a Successful

question 14

Multiple Choice

Which of the following actions is NOT a part of a successful aftermarketing effort?

• A) Establishing and maintaining a customer information file
• B) Monitoring order processing
• C) Ensuring initial proper use of the purchased product or service
• D) Generating leads through cold calling

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Definitions:

Positive Effect

An outcome or result that is beneficial or favorable.

Purchase Invoice

A document provided by a seller to a buyer, detailing the items purchased, their prices, and the total amount owed.

Positive Effect

A beneficial outcome or impact resulting from a specific cause or action.

Business Messages

Communication in a corporate setting, aimed at sharing information, making requests, or giving directives within or outside the company.