Which of the Following Is an Example of Internal Marketing

question 45

Multiple Choice

Which of the following is an example of internal marketing conducted by a chain of dog kennels that boards and grooms pets? 

• A) A public relations article in a local paper describing the training received by the kennel's employees.
• B) An e-mail to one of the employees praising him for finding and returning a customer's dog collar.
• C) A newspaper ad showing a picture of happy dogs staying at the kennel.
• D) A tour of the facilities available at the kennel for elementary school children.

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Definitions:

Apathy

A lack of interest, enthusiasm, or concern; often manifested as indifference to activities, events, or individuals.

Overwhelmed

A feeling of being completely overcome or overpowered by emotions, circumstances, or physical demands.

Potentiating Pairings

A concept in psychology or pharmacology where two elements combined enhance each other's effects.

Venting

The act of expressing one's emotions or frustrations to relieve stress.