Manna's Coffee ​Eun-Sang Is a Highly Respected Person Within Her

question 212

Multiple Choice

Manna's Coffee ​Eun-Sang is a highly respected person within her community.She is Asian in a largely Caucasian-populated area.Since Eun-Sang was looking for a new job,she went to a new company in the area called Manna's Coffee,where she applied for a position.After the interview,Eun-Sang felt confident that she would be hired because of her qualifications.However,she did not get a call back.Initially,Nancy did not think twice about it,but she felt differently when she visited the same coffee store later to purchase something for a friend.The company had hired an inexperienced Caucasian male with a history of unemployment.At this point,Eun-Sang was quite aggravated,but she left the issue alone.??She ended up asking an associate for an espresso machine.The employee informed Eun-Sang where the machine was located and retrieved it for her.Eun-Sang asked if there were any other espresso machines of higher quality.When the associate said no,Eun-Sang purchased the item and left.After she gave the gift to her friend,she noticed a much better quality espresso machine that someone else had given her.Eun-Sang asked where they had purchased it,and they responded,"Manna's Coffee."
-Refer to Manna's Coffee.Which basic consumer right was infringed when Eun-Sang bought the espresso machine?

• A) The right to safety
• B) The right to be heard
• C) The right to service
• D) The right to respect
• E) The right to choose

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Definitions:

Analyze Emotions

The process of examining and understanding one's own feelings or the emotional content of a situation.

Regulate Emotions

The process of recognizing, understanding, and managing one's own emotions to achieve a goal or maintain well-being.

Creatively Think

The process of generating innovative ideas and solutions through imaginative and unconventional thinking.

Fallacy

A mistaken belief or error in reasoning, often leading to invalid arguments or conclusions.