Manna's Coffee ​Eun-Sang Is a Highly Respected Person Within Her

question 212

Multiple Choice

Manna's Coffee ​Eun-Sang is a highly respected person within her community.She is Asian in a largely Caucasian-populated area.Since Eun-Sang was looking for a new job,she went to a new company in the area called Manna's Coffee,where she applied for a position.After the interview,Eun-Sang felt confident that she would be hired because of her qualifications.However,she did not get a call back.Initially,Nancy did not think twice about it,but she felt differently when she visited the same coffee store later to purchase something for a friend.The company had hired an inexperienced Caucasian male with a history of unemployment.At this point,Eun-Sang was quite aggravated,but she left the issue alone.??She ended up asking an associate for an espresso machine.The employee informed Eun-Sang where the machine was located and retrieved it for her.Eun-Sang asked if there were any other espresso machines of higher quality.When the associate said no,Eun-Sang purchased the item and left.After she gave the gift to her friend,she noticed a much better quality espresso machine that someone else had given her.Eun-Sang asked where they had purchased it,and they responded,"Manna's Coffee."
-Refer to Manna's Coffee.Which basic consumer right was infringed when Eun-Sang bought the espresso machine?

• A) The right to safety
• B) The right to be heard
• C) The right to service
• D) The right to respect
• E) The right to choose

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Definitions:

Autonomy

The capacity to make an informed, uncoerced decision freely; a crucial aspect of individual freedom and self-determination.

Neutral Stimulus

A stimulus that initially does not elicit any intrinsic response until it is associated with an unconditioned stimulus.

Laughing

The act of making spontaneous sounds and movements of the face and body that are expressions of amusement or joy.

Touching

The act of making physical contact with something or someone, which can convey emotional states and facilitate non-verbal communication.