XYZ Company ​XYZ Company Is Dedicated to Operations Control

question 132

Multiple Choice

XYZ Company ​XYZ Company is dedicated to operations control.It holds its suppliers to the highest standards,believing there is one best way to complete their tasks.XYZ has even gone so far as to incorporate the Malcolm Baldrige National Quality Award criteria into its business.Following these criteria has allowed the company to grow from a small business to a large corporation.XYZ plans on going international in the next couple of years to broaden its scope. ​XYZ has kept up with new technologies.In fact,it has incorporated a new computer system that helps with the development of the company's products.This system has improved XYZ's production dramatically.Now,XYZ will be able to sell its products at a lower cost.The XYZ management is dedicated to total quality management and will do whatever is necessary to maintain quality now and for the future.
-Refer to XYZ Company.Given that XYZ is dedicated to operations control,the management must have incorporated all of these aspects of operations control except

• A) purchasing.
• B) selling.
• C) inventory control.
• D) scheduling.
• E) quality control.

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Definitions:

Service Rate

The speed at which a service provider or system can complete a task or service for its customers or processes.

Arrival Rate

In queueing theory, it refers to the average rate at which entities arrive and require service, often measured per time unit.

FCFS

First-Come, First-Served, a principle where the requests are processed in the order they were received, commonly used in service areas and scheduling.

Arrival Rate

The frequency at which entities, such as customers or data packets, arrive at a specific point or system over a defined period.