XYZ Company ​XYZ Company Is Dedicated to Operations Control

question 201

Multiple Choice

XYZ Company ​XYZ Company is dedicated to operations control.It holds its suppliers to the highest standards,believing there is one best way to complete their tasks.XYZ has even gone so far as to incorporate the Malcolm Baldrige National Quality Award criteria into its business.Following these criteria has allowed the company to grow from a small business to a large corporation.XYZ plans on going international in the next couple of years to broaden its scope. ​XYZ has kept up with new technologies.In fact,it has incorporated a new computer system that helps with the development of the company's products.This system has improved XYZ's production dramatically.Now,XYZ will be able to sell its products at a lower cost.The XYZ management is dedicated to total quality management and will do whatever is necessary to maintain quality now and for the future.
-Refer to XYZ Company.For XYZ,using the Baldrige award criteria could result in all of the following except

• A) form utility.
• B) better employee relations.
• C) increased market share.
• D) improved profitability.
• E) higher productivity.

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