Herzberg Concluded from His Studies That Managers Should Focus on ____

question 37

Multiple Choice

Herzberg concluded from his studies that managers should focus on ____ factors to produce long-term dedication from their employees.

• A) motivation
• B) hygiene
• C) both motivation and hygiene
• D) satisfier
• E) working condition

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Definitions:

Redirecting

A behavioral management technique involving guiding someone's attention or activity from one focus to another more positive or productive one.

Soothing

Providing comfort and calmness to relieve pain, distress, or anxiety, often through gentle touch, sounds, or movements.

Crying

The shedding of tears in response to an emotional state, pain, or physical irritation of the eyes.

Basic Cry

A rhythmic pattern usually consisting of a cry, a briefer silence, a shorter inspiratory whistle that is higher pitched than the main cry, and then a brief rest before the next cry.