According to Theory Y by McGregor, Managers Think People

question 91

Multiple Choice

According to Theory Y by McGregor, managers think people

• A) are concerned mainly with security.
• B) must be led because they have little ambition.
• C) dislike work and try to avoid it.
• D) must be coerced, controlled, and threatened.
• E) have the ability to help accomplish an organization's goals.

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Definitions:

Nonfinancial Factors

Aspects influencing decision-making in business that are not quantifiable in monetary terms, such as employee satisfaction or environmental impact.

Employee Morale

The overall outlook, attitude, satisfaction, and confidence that employees feel at work, which can significantly impact an organization's success.

Timeliness of Delivery

The measure of how quickly and within the scheduled timeframe goods or services are delivered to the customer.

Incremental Costs

The additional costs that are incurred if the level of business activity or output changes.