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____ include setting objectives in concrete,adjusting the size of the sales force to meet changes in the firms' marketing plan and the marketing environment,attracting and hiring effective salespersons,developing a training program,formulating a fair and adequate compensation plan,motivating salespersons to keep productivity high,defining sales territories and determining scheduling and routing of the sales force,and evaluating the operation holistically.
Ethnocentrism
The belief in the inherent superiority of one's own ethnic group or culture.
Pluralism
A condition or system in which two or more states, groups, principles, sources of authority, etc., coexist.
Average Age
The mean age of a particular group of individuals or entities, calculated by dividing the sum of their ages by the number of individuals.
Cost Argument
A principle suggesting that maintaining certain practices, such as equal employment opportunities, can reduce costs associated with turnover, absenteeism, and training by utilizing a larger, more diverse workforce.
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