If the Early Bird Dry Cleaners Displays a Sign in the Window

question 6

Multiple Choice

If the Early Bird Dry Cleaners displays a sign in the window of its store that says it will take any competitor's coupons, it is trying to

• A) neutralize competitive promotional efforts.
• B) stabilize irregular sales patterns.
• C) reinforce advertising.
• D) encourage trial purchases of the product.
• E) draw new customers.

---

Definitions:

Genetic Counselling

A process that includes the evaluation of family history and genetic information to assist patients or relatives at risk of an inherited disorder.

Clarification

The act of rendering a statement or scenario more clear and understandable.

Emotional Intelligence

The ability to form work relationships with colleagues, display maturity in a variety of situations, manage emotions, consider the emotions of others, and resolve conflicts by interacting with colleagues constructively to achieve a positive outcome.