Examlex
Zero-base budgeting is a budgeting approach in which every expense must be justified in every budget.
Room Rates
The price charged for occupying a room in a hotel or similar establishment, often varying based on season, amenities, and location.
Negative Word of Mouth
The act of consumers sharing unfavorable opinions or experiences about a product, service, or brand with others, which can potentially harm the business's reputation.
Service Failures
Situations in which a business fails to meet customer expectations in the delivery of its services, leading to dissatisfaction and potential loss of trust.
Emotional Customers
Consumers who base their purchasing decisions primarily on their emotions or feelings towards a product, brand, or experience.
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