The Hotel Scored High on the Responsiveness Dimension, Indicating That

question 107

Multiple Choice

The hotel scored high on the responsiveness dimension, indicating that the customers are happy with the:

• A)compliance and prompt service of the employees.
• B)individual attention provided to them by the employees.
• C)interiors of the restaurant and how the food tastes.
• D)knowledge of employees regarding services.
• E)accuracy of the service provided by the employees.

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Definitions:

Job Satisfaction

The level of contentment and fulfillment an individual experiences with their job, including aspects like work environment, duties, and compensation.

Satisfied Clients

Customers who have had their expectations met or exceeded by a service or product, leading to a positive experience.

Supervisor

An individual who oversees and directs the work of others, often in a workplace setting.

Vibrant Life

Living in a way that is full of energy, enthusiasm, and vitality.